Legal

Privacy & Cookie Policy

Last updated: July 2026

Who We Are

Siran Gardening is a professional gardening and outdoor maintenance service based in Mayfield, East Sussex. We are the data controller for personal information collected through this website.

Contact: kieran.gascoyne@aol.co.uk · 07944 910073

What Data We Collect

When you submit an enquiry or quote request on our website, we collect:

  • Your name
  • Your phone number
  • Your email address
  • Your service type and location
  • Your message

This information is used solely to respond to your enquiry and to arrange gardening services. We do not sell, rent or share your personal data with third parties for marketing purposes.

Lawful Basis for Processing

We process your personal data on the basis of your consent, given when you submit an enquiry form. You may withdraw your consent at any time by contacting us at kieran.gascoyne@aol.co.uk.

How Long We Keep Your Data

Enquiry data is retained for up to two years after your last contact with us, or for as long as required by law (for example, financial records for HMRC purposes may be kept for up to seven years). We securely delete data when it is no longer needed.

Your Rights Under UK GDPR

You have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate data
  • Erasure — request deletion of your personal data
  • Restriction — request that we restrict processing in certain circumstances
  • Portability — receive your data in a structured, machine-readable format
  • Object — object to processing based on legitimate interests

To exercise any of these rights, please contact us at kieran.gascoyne@aol.co.uk. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website uses cookies. We ask for your consent before placing any non-essential cookies via the cookie banner shown on your first visit. You can change or withdraw your consent at any time by clearing your cookies and reloading the site.

Strictly Necessary Cookies

CookiePurposeDurationProvider
klaroStores your cookie consent preferences1 yearSiran Gardening (self-hosted)

Analytics Cookies (consent required)

CookiePurposeDurationProvider
_ga, _ga_*Distinguishes users and counts page views for Google Analytics2 yearsGoogle Analytics
_gidDistinguishes users within a 24-hour session24 hoursGoogle Analytics
_gatThrottles request rate to Google Analytics1 minuteGoogle Tag Manager
_clsk, _clckSession heatmaps and user identification (Microsoft Clarity)1 day / 1 yearMicrosoft Clarity

Third-Party Processors

  • Google Analytics & Tag Manager — measures site traffic and visitor behaviour. No personal data is sent. Google Privacy Policy
  • Microsoft Clarity — anonymised session heatmaps and replays. Microsoft Privacy Statement
  • Netlify Forms — our enquiry forms are processed by Netlify, Inc. Form submissions are stored on Netlify's servers. See Netlify Privacy Policy.

Data Security

We take appropriate steps to protect your personal data against unauthorised access, loss or disclosure. All form submissions are transmitted over HTTPS (encrypted connections). We do not store payment information.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

Siran Gardening
Rotherfield Lane, Mayfield
East Sussex, United Kingdom

Email: kieran.gascoyne@aol.co.uk
Phone: 07944 910073